The Weekly Brief
5 reasons clients won't decide
A client asked me why they're not getting traction with a heavy ROI value proposition. They can demonstrate
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Ask a precise question ... then shut up.
Ask a precise question ... then shut up.
Clients want to talk ... don't get in their way.
STOP INTERRUPTING.
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How to make closing comfortable
Part 1: What concern about selling comes up most for consultants? My experience suggests the answer is asking clients to
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Why is closing a concern for consultants?
Part 1: What concern about selling comes up most for consultants?
Imagine you've been having a great pre-sales
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What concern about selling comes up most for consultants?
This is a question I get asked by clients ... curious to know if they’re all in the same boat.
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Why you should bring more inquiry into conversations.
We've looked at the idea of broadcast behaviours. The recommended action being for consultants to bring more inquiry
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What about managing your broadcast behaviours?
Following the previous post on handling other's broadcast behaviours, here are more ideas to test, this time applied
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3 ways to handle broadcast behaviours
Some broadcast behaviours you might have noticed, where people are:
* Speaking.
* Waiting to speak (a.k.a. fidgeting).
* Interrupting.
When
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What is it about 'broadcast people'?
As a facilitator I had the privilege of working with dozens of groups. This gave me the opportunity to observe
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The touchstone in context
It's strange. You get a concept and then see it in lots of different contexts.
Remember the short
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Touchstone
Last year a client told me they use the word 'remarkable' as a touchstone. It reminds them to
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What happens when you start initiativ-ing?
Many consultants act like contractors. In other words they take orders and do a job, like an employee but not.
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We Avoid Hype ...
Early this week I read a coaching programme USP (unique sales proposition) which led with the words "We avoid
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Danger Zone Guesswork
Even for similar projects, clients have different ways of measuring success.
Don't take that on statement on face
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The How And When Question
How do I improve and develop my skills?
It's challenging, because you're in the thick of
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This Quote Is So Good
In November I read 'A quote worth repeating' suggested by Emma Blomkamp. The quote comes from a 2019
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Insight and Empathy
It's easier to sell when you know a client's desired outcome and the obstacles they face.
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Words matter.
Words matter.
Solution partners are not ‘vendors’.
Customers aren’t ‘punters’.