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I knocked off for the day
When people let you down it's frustrating.
When you let yourself down it's even more frustrating.
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Pothole
I twisted my ankle in a pothole.
Twist. Ouch!
The UK has a pothole crisis.
The excuses:
* underfunding
* HGV
* utilities
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Réflexion
What are you treating as fixed that's actually a choice?
Your capacity.
Your market.
Your timeline.
Your standards.
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Keep it simple.
A quick reminder.
Keep it simple.
The temptation is always to add more.
Instead, make sure you cover the bases.
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Leaders: the smart alternative to Customer Satisfaction Survey invitations ...
We all get these in our inbox. The idea behind them is to get feedback, see how your team is