Clive Griffiths
Agenda Sparring Partner
⌘K
Clive Griffiths
LinkedIn Posts

Assumptions hinder your understanding of client needs.

Assumptions hinder your understanding of client needs.

Let's improve our performance.

Dos and don'ts for client discovery interviews.

Do
- Ask curiosity-led questions
- Seek clarification - often
- Avoid snap judgements

Don't
- Rely on personas and stereotypes
- Assume you already know the client's needs
- Be close-minded to different perspectives

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Monetising misery. A machine for manipulating behaviour. Global architecture of surveillance. Computational governance. -//- Yesterday I watched Molly vs

Dobby is a free elf.

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Weird.

It's a little weird. I just got an email from myself. This happens every Sunday. It’s a

Systems

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