3 Things Top Consultants Do Differently.
Trusted Advisor?
3 Things Top Consultants Do Differently.
Relationships aren’t just built by pitching. You must engage clients at a deeper, human level.
Most consultants spend too much time talking up credibility and capabilities.
But the ones clients really trust …
Those who are long-term allies …
They do some less obvious things.
These 3 behaviours stand out:
1/ 𝗔𝘀𝗸𝗶𝗻𝗴 𝗳𝗼𝗿 𝗠𝗶𝗰𝗿𝗼-𝗣𝗲𝗿𝗺𝗶𝘀𝘀𝗶𝗼𝗻
At the start, and throughout meetings.
“Would you be open to a different way of framing that?”
“Can I challenge that assumption - just a little?”
This habit:
- creates psychological safety.
- shows respect for clients.
- enables collaboration.
Micro-permission is subtle, but powerful.
2/ 𝗗𝗶𝘀𝗿𝘂𝗽𝘁𝗶𝗻𝗴 𝘁𝗵𝗲𝗶𝗿 𝗼𝘄𝗻 𝗰𝗲𝗿𝘁𝗮𝗶𝗻𝘁𝘆
Openly acknowledge the unknowns.
“This worked in two previous orgs - but I want to be careful. Your situation feels different.”
This confident vulnerability:
- builds credibility.
- signals self-awareness.
- shows of openness not ego.
Clients trust those who are willing to not know everything.
3/ “𝗦𝗶𝗹𝗲𝗻𝘁 𝗔𝘂𝗱𝗶𝘁” 𝗯𝗲𝗳𝗼𝗿𝗲 𝘀𝘁𝗲𝗽𝗽𝗶𝗻𝗴 𝗶𝗻
Read the emotional and relational landscape.
Sensory Acuity reveals:
- Who talks first?
- Who interrupts whom?
- Which topics spike tension?
Thoughtfully action shows clients: “This person gets us.”
𝗕𝗼𝘁𝘁𝗼𝗺 𝗹𝗶𝗻𝗲
Want to build deeper trust?
Don’t just focus on what you say.
Start showing your a trusted ally.
Focus on how you engage.